Warranty Policy
Our Promise: 6-Month Warranty on Jewellery
At Eira Collections, we stand by the quality of our demi-fine jewellery. We offer a 6-month warranty against tarnishing or plating discoloration, subject to the terms below.
Warranty Coverage
| Warranty Aspect | Details |
|---|---|
| Warranty Period | 6 Months |
| Applicable Products | All jewellery products |
| Covered Issues | Tarnishing or plating discoloration |
| Compensation | 25% of the product’s invoice value as store credit |
| Store Credit Validity | 6 Months |
| Store Credit Conditions | Non-refundable and non-transferable |
Warranty Conditions
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The product must be in proper physical condition
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Warranty is valid only for tarnishing or plating discoloration
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Store credit will be issued after inspection and approval
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Warranty can be claimed only once per product
What’s Not Covered
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Surface scratches, fading due to improper care, or regular wear and tear
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Breakage, accidental damage, or forceful impact
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Loss of chain, beads, stones, or any parts
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Repairs, alterations, or modifications done by other jewellers